WhatsApp automation that replies, books and captures leads
An AI assistant on a business's own WhatsApp number, connected through the official Meta Cloud API — answering, taking bookings and orders, and saving every customer as a lead.
- Year
- 2026
- Duration
- Ongoing
- Team
- In-house
- Sector
- Automation / WhatsApp Business
The problem
For most businesses WhatsApp is the main sales channel, and it is answered by whoever has the phone. Messages pile up overnight, replies depend on who is on shift, and customer details stay buried in chat history instead of reaching a list someone follows up.
What we did
Each business connects its own number through the official WhatsApp Cloud API — no unofficial tools that get numbers banned. Every incoming webhook is verified against Meta's signature, and a message Meta delivers twice is handled only once. Replies use the same knowledge and rules as the website chat, so the business maintains one source of truth. Name, number and request are saved as a lead automatically, access tokens are stored encrypted, and a conversation that needs a person is flagged for the team.
What you get
Customers get an answer in seconds at any hour, and the business gets every enquiry as a structured lead instead of a scroll through chat history.
Tell us what is breaking.
Send the problem, not a polished brief. An engineer reads every enquiry and replies within two working days with a real technical opinion — including when the honest answer is that you do not need us.
- Reply from an engineer, not a salesperson
- Fixed scope and price before any build starts
- Your code, your cloud, your repo — from day one